Will Kinsey

Healthcare technology · Strategic initiatives · Applied AI

Will Kinsey

How I work with AI Illustrative simulation. Hover or tap a step.

I start with conversation: an objective, then possibilities, narrowing audience, scope, and deliverable until the problem is clear.

Will Kinsey is a senior healthcare technology leader focused on strategic initiatives, applied AI, and organizational change, with roughly 20 years in the medical equipment industry. He brings cross-functional teams together to turn complex business priorities into practical execution, combining executive decision support, capital planning, analytics, and applied AI.

Connect on LinkedIn See selected work

Selected results

  • $1.6Min billing corrections at Renovo the following year, from an algorithmic review of the budget that found where billing was incorrect
  • 5 regionsenterprise procure-to-pay implementation delivered on time and on budget, with a 50-person UAT team
  • +25%annual recurring revenue after integrating Customer Success and Contract Adoption, with no added headcount
  • 98%client retention leading Partner Success at ReLink Medical

Where I focus

Strategic initiatives and delivery

Owning ambiguous, cross-functional initiatives from priority to execution: scoping the decision, aligning stakeholders, sequencing the rollout, and carrying teams through enterprise implementations and operating-model change.

  • Five-region procure-to-pay implementation, on time and on budget
  • +25% recurring revenue from integrating Customer Success and Contract Adoption
See my experience

Data and analytics

Turning messy operational data into decisions and dollars: finding the pattern, building the model, and putting it in front of the people who act on it.

PythonSQLiteJSONPower BIExcel

  • Designed an algorithmic budget review that found billing errors, producing $1.6M in corrections the following year
  • Built a capital-planning HTML prototype used with customers, then translated it into Power BI for easier hosting
  • Built Python pipelines on SQLite databases and JSON data for recall matching and equipment lifecycle research
See my experience

Applied AI operations

Using AI agents and automation as everyday working tools, not demos: designing workflows with defined task boundaries, verification steps, and human approval where judgment matters.

  • A recall pipeline connecting FDA notices to inventory, work orders, and validation
  • A school book catalog built from teachers’ phone photos
See the case studies

How I work with AI

I lead the work; AI agents handle much of the research, production, and checking. I shape the problem, inspect what comes back, and redirect it until it is genuinely useful. What that looks like in practice:

  • Shaping before delegating. I work through the objective, audience, scope, and deliverable in conversation first, then have a lead agent turn that into instructions for implementation agents.
  • Hands-on review. I open the actual workbooks, decks, documents, and browser results, judge usefulness as well as correctness, and send work back with specific corrections when it misses the need.
  • Multi-agent delegation. When the work calls for it, a lead agent plans and reviews while worker agents take bounded tasks at high reasoning effort. I documented the setup in a public walkthrough and a setup kit others can point their own agent at.
  • Agentic coding and build tools. I work daily in OpenAI Codex and Claude Code, alongside ChatGPT, Claude, and Gemini, choosing the tool by task and cost.
  • Controlled workflows for operational work. At Renovo I have designed AI-assisted workflows that combine API and web intake, deterministic matching, structured document review, and explicit human approval gates. AI prepares and checks the work; people make the decisions.
  • Reusable skills and instructions. What works becomes a skill or template, so results are repeatable instead of one-off. I publish many of them. See Human-AI Alignment Skills and AI for Knowledge Workers Resources.
  • Teaching. I share practical methods on AI for Knowledge Workers, my YouTube channel, with an emphasis on review steps and human judgment.

Public evidence

GitHub

Open AI skills and resources

Two public repositories of prompts, agent skills, and workflow kits, including a branded PowerPoint skill builder and a bounded-delegation worker setup. MIT-licensed text and code.

YouTube

AI for Knowledge Workers

Tutorials on agent delegation in Codex, building a Power BI report with AI, and making AI-generated presentations follow a brand.

Publications and speaking

Healthcare technology record

Articles on refurbished equipment in capital forecasting (2024) and vendor consolidation (24x7 Magazine, 2017), plus TechNation webinars on supply-chain quality and depot repair.

Experience

Roughly 20 years in the medical equipment industry. The common thread is execution: bringing operations, sales, product, IT, and customer teams together around a priority and seeing it through to adoption.

Renovo Solutions

Senior Project Manager, Key Initiatives

  • Designed an algorithmic review of the budget that found where Renovo was not billing correctly, producing $1.6 million in corrections the following year.
  • Business lead for a capital-planning product: built a functional HTML prototype used with customers, then translated it into Power BI for easier hosting, with data taxonomy, field mappings, and a documented BI implementation handoff.
  • Designed controlled AI-assisted workflows for recall preparation and equipment lifecycle research, including a research batch covering 3,258 manufacturer and model combinations, with deterministic checks and human review.

CAPEXmedical

Founder and owner · since 2022

  • Built a healthcare equipment procurement business sourcing surgical, imaging, and acute-care equipment.
  • Developed go-to-market positioning and materials, secured client engagements and a reseller and service network, and used custom GPTs for customer-facing processes.

PartsSource (consulting contract)

Independent consultant · separate from earlier PartsSource employment

  • Led a five-region PartsSource Pro implementation delivered on time and on budget: process design with the VP of Procurement, rollout schedule, coordination of developers and a 50-user joint UAT team, and training design for hundreds of service personnel.
  • Built the adoption strategy and Sales, Implementation, and Account Management materials for the Formulary feature.

Premier (Conductiv)

Director, Purchased Services · 2021–2022

  • Combined Customer Success and Contract Adoption for a SaaS offering, growing annual recurring revenue 25% without adding headcount.
  • Advised healthcare supply-chain leaders and trained Contract Explorer users.

ReLink Medical

VP, Partner Success · 2019–2021

  • Redesigned Partner Success staffing, budgets, and processes across web support, renewals, implementations, and account management, achieving 98% client retention.

PartsSource

Product Strategy · VP, Client Services · Senior Director, Project Management · Senior Manager, Supply Chain

  • Led a small-capital medical equipment offering from concept through market launch, and created a crowdsourced alternative equipment maintenance (AEM) database for PartsSource Pro customers.
  • As VP, Client Services, led implementations, account management, and web and integration support, achieving 92% enterprise customer retention, and helped evolve a legacy ordering portal into a B2B SaaS platform.
  • Implemented ISO quality controls with Allina Health’s clinical engineering and purchasing teams, cutting average order processing time from 78 to 14 minutes.
  • Led the PMO and Sales Operations; migrated more than $10 million in annual service-parts business using EDI metadata, and reorganized more than 50 sales generalists into four specialist and lead-generation groups.
  • Managed a $70 million supply chain and partnered with IT to design and implement a vendor ranking module.

Education: Master of Applied Politics (MAP), The University of Akron. Bachelor’s degrees in Secondary Education and Political Science, Kent State University.

Credentials: Project Management Professional (PMP).

Full role history is on LinkedIn, which is also the best way to reach me.